Sample Patient Letters – Unable to Reach After Hospital Discharge

Copy and paste the suggested text to practice letterhead and edit as needed.

Care Manager to Patient

Dear________,

Our records indicate you were recently hospitalized. We are interested in your health care and have tried to reach you on several occasions since your hospital discharge.

Please call me, (insert Care Manager name) at (insert phone number) when you are able. We would like to check in to see how you are doing and schedule a hospital follow up appointment with your provider.

We care about your health and hope to hear from you soon.

Sincerely,

(insert CM name, practice name, and phone number)

Provider to Patient

Dear________,

Our records indicate you were recently hospitalized. We care about your health and have unsuccessfully tried to reach you since your hospital discharge.

When you are able, please call our Care Manager (insert CM name) at (insert phone #). Our Care Manager would like to see how you are doing after hospitalization, and verify the medications that you are currently taking.

We care about your health and hope to hear from you soon.

Sincerely,

(insert provider’s name)

Case Manager to Patient

Dear________,

This letter is to inform you, as your case manager, I have unsuccessfully tried to reach you by phone after your recent hospitalization.

Please call me at the phone number below by (insert date). We would like to see how you are doing after hospitalization and verify the medications that you are currently taking. Additionally, I can schedule a post-hospital follow up appointment with your provider.

We care about your health and hope to hear from you soon.

Sincerely,

(insert Case Manager’s name and phone number)

Practice to Patient

Dear ___________,

We received notification you were recently hospitalized. We are sending this letter because we have made several attempts to reach you by phone to arrange a follow up appointment with Dr. ________.

It’s important to follow up with your provider after hospitalization to ensure a good recovery.

Please contact our Care Manager, __________________ at (insert phone number) as soon as you are able.

Sincerely,

(insert provider and practice name and phone number)