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Resource Library

The Resource Library houses hundreds of guides, tools, templates, videos, and more to support your quality improvement or transformation project. Designed to support a variety of care delivery environments from the solo practitioner to a large integrated network, our resources are evidence-based and field-tested to drive progress toward 5-Part Aim outcomes: High Quality, Low Total Cost, Superior Patient Experience, Provider and Team Vitality, and Thriving Business Model.

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Advanced Primary Care

Whether participating in a program such as the Comprehensive Primary Care Plus, a State Innovation Model, or a payer incentive model, most care delivery models focus on similar topics - Access and Continuity, Comprehensiveness and Coordination, Population Health and Care Management, Behavioral Health Integration, Team-Based Care, and Patient and Caregiver Engagement. Stay up to date with the latest processes, tools, and best practices with our expanding library.
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Business Operations

It's difficult to manage day-to-day operations, clinical demands, workforce development challenges, and keep the pace required to adapt to industry changes. Whether you're an independent practice or part of an integrated physician organization or delivery network, these resources will help you maximize growth and sustainability in this ever-changing environment.
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Data Analytics

What sources of data do you have access to? How do you aggregate data from disparate sources (e.g. claims and clinical data)? What data do you need to inform important decisions? This section will dive into these and other important considerations in fostering data informed decisions.
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Financial Performance

The demand for care delivery models to shift from fee-for-service to value-based care is happening faster than the corresponding payment models. How do you make the necessary adjustments to thrive under both approaches? This section provides resources to address this balancing act and prepare you adapt to changes to come.
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NCQA Recognition

It's important to communicate the improvements you've implemented to improve access to care, quality, and an overall focus on the patient to your patients. A Patient Centered Medical Home (PCMH) or Patient Centered Specialty Practice (PCSP) recognition from the National Committee for Quality Assurance (NCQA) does just that but such an achievement requires an investment of time and resources. Stay on target with guides and sample documentation.
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Quality Improvement

There is an art and a science to quality improvement and that results in better outcomes for value-based contracting. Whether you are just getting started or you lead large-scale quality initiatives on a daily basis, the Resource Library supports your efforts by making the most common tools and instructions available.
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Technology Optimization

Technology has become a significant part of healthcare delivery. Clinicians and leaders are actively evaluating technology needs and ways to maximize functionality. This section includes information regarding EHRs, registries, telehealth, data warehouses, analytic tools, and solutions that connect disparate systems.