Heather joined HealthTeamWorks in 2011 after spending four years as the operations and marketing coordinator for an audiology practice. She is currently the Learning Experience Designer on the Training and Education team. Heather has earned certificates in Designing Learning and Evaluating Learning Impact as well as the designation of Master Instructional Designer from the Association for Talent Development. In May 2019, Heather earned a Master’s of Arts in Information and Learning Technology with an emphasis in Instructional Design and Adult Learning from the University of Colorado Denver.