Karen York, MAOL, CPHQ, CPMSM

Karen is a compassionate leader and executive consultant with more than 30 years of applied experience. She is skilled facilitator and has led organizations to better outcomes utilizing both qualitative and quantitative analysis.  Karen has an outstanding track record working with Joint Commission on Hospital Accreditation and has completed a number of certification audits as well as assisted clients with mock audits. She is passionate about impacting the care delivered at the bedside while inspiring individuals and teams to continually improve the culture and processes that support care delivery.

Karen completed post-graduate work in Patient Safety/Quality Improvement at The Harvard University Medical School. She earned her Master of Arts degree in Organizational Leadership and holds a Bachelor’s degree in Education.  Additionally, Karen is certified in the areas of Healthcare Quality Improvement, Medical Staff Services, Clinical Healthcare Coaching, Lean Healthcare Management and has been certified as an Evaluator for the Malcolm Baldrige National Quality Award.  She currently holds an Adjunct Faculty position in the Healthcare MBA Program at Belmont University where she teaches Patient Centered Care and Healthcare Quality Improvement.